City Corporation residents offered new support to tackle damp and mould

Residents in City of London Corporation-managed homes are being offered extra help to combat damp and mould.

 The City Corporation manages 12 housing estates across the Square Mile and in six London boroughs.

 Its Property Services Team has contacted every resident in its social housing homes urging them to report any signs of damp and mould immediately.

 Every case will be properly investigated, with Property Services Officers visiting homes to identify causes of mould, give advice to prevent it in the future, and assess if any repairs are needed, with works with works carried out as soon as possible.

 Residents can contact the City Corporation’s Property Services Team by email at; by telephone on 0800 035 0003; or through an online form at

 The City Corporation is also addressing sources of mould as part of its wider £95million Housing Major Works Programme, installing new roofs, replacement windows, and new heating and ventilation systems.

 Chairman of the City of London Corporation’s Community and Children’s Services Committee, Ruby Sayed, said:

 “We take damp and mould issues very seriously and we want all our residents to know that we are here to help.

 “If you spot signs of damp and mould in your home, please report it to us immediately and we will act quickly to fix the problem.”

The City Corporation is taking several other practical actions to tackle damp and mould.

 All previous cases of mould and damp reported in the last 12 months are being reviewed to ensure that the problem was effectively dealt with and has not recurred.

And it is inspecting and repairing or replacing defective gutters and downpipes and installing specialist humidity extractor fans in new kitchen and bathrooms.

For further advice on damp and mould issues please visit:

 Notes to editors

 The City of London Corporation is the governing body of the Square Mile dedicated to a vibrant and thriving City, supporting a diverse and sustainable London within a globally-successful UK –