• Result a “tribute to the dedication of staff, providers, and partners”
• Residents feel listened to, involved in decisions and supported when they need help
• Inspectors highlight strong partnership working and commitment to learning and continuous improvement
   

The City of London Corporation's adult social care services have been rated Good by the Care Quality Commission (CQC).

The assessment found that residents in the Square Mile generally had positive experiences of adult social care services. People reported feeling listened to, involved in decisions about their care, and supported when they needed help – describing how staff act quickly to arrange care that reflected their cultural preferences.

Inspectors highlighted the City Corporation's strong focus on helping people stay independent, effective partnership working, and the organisation's commitment to learning and continuous improvement.

The report also recognised services that help residents regain confidence and independence after illness or a stay in hospital.

Chair of the City of London Corporation’s Community and Children's Services Committee Helen Fentimen said:

“Everyone should be able to live an independent, healthy and fulfilling life for as long as possible, and this report recognises the work we’re doing to help City residents do just that.

"It is also a tribute to the dedication of our staff, providers, and partners, who work tirelessly to deliver high-quality care and support for people across the Square Mile.

“While the report identifies opportunities for us to build on and strengthen our services further, what shines through most clearly is the difference our support makes to people's everyday lives. 

“That is something we are incredibly proud of, and we remain committed to building on these strengths and delivering even better outcomes for residents in the years ahead.”

The assessment is available to view on the CQC’s website. 

ENDS

Notes to editors

About the City of London Corporation: 

The City of London Corporation is the governing body of the Square Mile, dedicated to supporting a diverse and sustainable London within a globally successful UK – www.cityoflondon.gov.uk.

The Care Quality Commission (CQC) is the independent regulator of health and adult social care services in England. Its purpose is to work together with the public, systems and providers of care to protect people, and to promote and improve the quality of care – www.cqc.org.uk.